FAQ
What types of playing cards does playingcardsco.com offer?
We offer standard bridge size (57x88mm), poker size (63x88mm), and tarot size (70x120mm). Our cards are printed on 300gsm gloss card stock, and our tuck boxes are printed on 350gsm gloss card stock.
Does playingcardsco.com offer custom playing card design and printing?
Yes, we can customize the fronts, backs, and tuck box.
What are the shipping options and costs for playingcardsco.com?
Orders are shipped via DHL Express. More information can be found in our Shipping Policy.
What is the return policy for playingcardsco.com?
Just contact us, and we will arrange for DHL Express to pick up your order. More details can be found in our Terms and Conditions.
Where is playingcardsco.com located?
Orders are shipped from our Dandenong, Victoria facility.
How can I contact playingcardsco.com customer service?
For professional communication regarding inquiries and support, please utilize one of the following methods:
What file formats are accepted for custom playing card designs?
We typically accept high-resolution vector files such as Adobe Illustrator (.AI), EPS (.EPS), and PDF (.PDF). For raster images, we recommend TIFF (.TIFF) or JPEG (.JPG) files with a minimum resolution of 300 DPI (dots per inch) to ensure optimal print quality. Please ensure all fonts are embedded or outlined in vector files, and raster images are flattened.
What is the minimum order quantity for custom playing cards?
There is no minimum order quantity; however, pricing becomes more affordable when ordering in bulk.
What is the turnaround time for custom playing card orders?
Typically, production can take approximately 7-8 working days after final artwork approval. Shipping time will be 2-3 working days.
Does playingcardsco.com ship internationally?
Yes, we do. Please see more details in our Shipping Policy.
What are the payment options available on playingcardsco.com?
We accept a variety of payment methods, including major credit cards such as Visa, Mastercard, American Express, and potentially other options like PayPal. All transactions are securely processed via Stripe.
Are there design templates available for creating custom playing cards?
Yes, our templates can be found on the How to Design page.